Published on August 20, 2014
Workbook Version 1 | August 2014 | Page 2 HOW DO WE RESPOND TO CONFLICT Version 1 | August 2014 | Page 3 Because we live in a world o scarcity, it’s impossible to choose whether we will or will not have conficts - we can only choose how to deal with confict. Compromise Overpower CREATE Surrender Pretending it doesn’t exist and ‘everything is ok’ Avoid Deny Walking away or directing attention elsewhere. Giving in when your wishes are in con- ict with another person’s. Wanting something, but not reaching for it in fear of upsetting the other. Imposing a solution taking only into account your own needs. Leads to resentment and deterioration of the relationship. Agreement through mutal concession. Each party accepts something less than what he/she desires or needs. Everyone looses a little. Integrate and transcend everyone’s stated desires creating a win-win option focused on deeper needs.