SALES PROCESS 1 2 3 4 5 6 7 Lead Inbound enquiries rom website, telemarketing, customer calling. Send Information Identiy needs o customer and assess i worth creating an opportunity. Send out appropriate inormation by post and / or email. Opportunity Know the needs o a customer and create an opportunity. You would know i you were speaking to the decision maker and WHEN & HOW MUCH this customer may purchase. Work out where the customer pits into the Sales Pyramid. Design Prepare a quote some possibilities or the customer and fnd out what their real needs are. Have the customer to agree in what he would like to purchase. Quote Prepare a quote presentation in view o presenting the proposal either online or ace to ace. Judge the reaction to see i you will need to prepare a alternative quote. Agree to a ollow up meeting. Follow Up Meet either by Phone, online or ace to ace to discuss when and how a decision can be made to order the product. You may need to repeat this step a number o times to make sure all questions are answered and that you are communicating with the decision maker. SALE! Prepare job card, collect deposit (i required) and send to operations and Celebrate !! Be sure to get the details correct.