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Tengku Shahraniza bt Tengku Abdul Jalal, Raeidah bt Ariff, Lim Ai Ling Special Issue of the International Journal of the Computer, the Internet and Management, 2014 II. LITERATURE REVIEW Psychologically, adjustment takes place when an individual tries to sustain the balance between themselves and the surroundings (Encyclopedia Brittanica, 2014). There are many theories and models of adjustment. U-curve of culture shock is one of the earlier studies that describes ee’s atterns adustment sgaard 1955). It begins with the feeling of fascination and exhilaration with the surroundings. Then, due to some mismatches in the new social environment, one somewhat feels lonely and unhappy; finally, as it becomes more familiar and comfortable, one begins to feel better adjusted again. Oberg (1960) introduced the term culture shock: honeymoon, crisis, recovery and adjustment. As the sojourners enter a new culture, the initial honeymoon stage of enchantment, fascination, enthusiasm and admiration is experienced. Later, dissimilarities in language, concepts, values, familiar signs and symbols lead to crisis and feelings of inadequacy, frustration, anger and anxiety. Recovery takes place when crisis that is being resolved. During the adjustment stage, with occasional worry and tense, the sojourner begins to benefit from the new cultures. Oberg’s U -curve was extended to W-curve include adaptation and adjustment as people re-enter their home culture (Gullahorn & Gullahorn, 1963). The adaptation process requires the same adjustment process that shows an initial stage of elation, followed by confusion and depression, and gradual improvement (Furham & Brochner, 1986). Adler (1975) proposed a five-stage model of the experience of culture shock that broadly follows the U-curve of sojourner adjustment but, in fact, resembles a W-curve. This model measures student morale versus their attitudes during their pre-departure, time in culture and re-entry. Looking at all the theories discussed above, obviously the phenomenon of adjustment difficulty demand the attention of Malaysian universities concerning how to best facilitate the international students in realizing academic success through identification of related adjustment problems. A. Research Objectives The objective of the study is to identify and answer the following research questions: • What kind of adjustment problems are experienced by the international students studying in Multimedia University? • What are the relationships between adjustment problems and the academic achievement of the students? III. RESEARCH METHOD The descriptive and correlational methods are employed. A. Research Design The quantitative non-experimental research method used focuses on gathering information through structured survey questionnaire were administered to the international pre-university and undergraduates. The adjustment problems were trimmed down to 11 categories, and research questions and hypothesis were formed to collect the numerical data and statistics in order to seek precise measurement and analysis of the adjustment problems and academic achievement of the participants. B. Population and Sample The population consists of Multimedia University pre-university and international undergraduates from the 2013/2014 with 381 sample size. C. Data Collection Instrument and Procedures Michigan International Student Problem Inventory (MISPI) is used to measure the adjustment problems encountered by the undergraduates. CGPA are used to measure the students’ academ ic achievement. This paper survey questionnaire was administered to the students face to face personally, despite the additional work. IV. RESULTS
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