1.1 Seller terms

Flipsnack allows publishers to sell publications through our platform through the digital sales service.

Publishers who use Flipsnack to sell their content agree to be bound by all policies included in this term of service. If the Publisher is an organization, the individual person who accepts these terms of service for the entity represents and warrants that he or she is entitled to enter this agreement as an authorized representative of the Publisher and thus he or she binds the publisher to the terms of this agreement.

The Digital sales program might change over time and the terms of service will change accordingly. We reserve the right to change the terms of service at any time and give you notice of the changes by publishing new terms with a revision date or by sending an email to the email address then registered for your publisher account.

You must have an active, confirmed Flipsnack account in order to start selling through our service. You must also be at least 18 years old or the age of majority in your jurisdiction, and able to form a legally binding contract.

You must ensure that all the information you provide for the digital sales program such as your name, email is accurate. You must also keep these details updated for as long as you use the digital sales service. You are not allowed to impersonate any other person or entity or use a username that you are not authorized to use.

1.2 Content requirements

You are responsible for providing, at your own expense, each publication that you desire to sell through our service. The contents of your publications must comply with all policies listed in this terms of service agreement, including those listed in the User Submission, Site Security and Conduct section. By publishing content on Flipsnack you affirm, represent and warrant that you have all the rights, licenses or permissions to publish and sell through Flipsnack. We are entitled to determine what content we accept for the digital sales program in our sole discretion. You must agree to offer at least 2 pages (front cover and back cover) as free preview, available on the Flipsnack platform for any website visitor.

1.3 Withdrawals

You may withdraw your publications from the selling program by deleting them at any time. However, this will not affect any of the orders that have already been completed through our service. The withdrawal of your publication from the selling program will not consequently result in the removal of sold issues from your customers’ accounts. The withdrawal will apply prospectively only.

1.4 Editing

In case of unintentional errors or formatting issues, you may edit and re-upload digital publications for selling. Any change that you make will be applied immediately and without notice to all the publications that have been purchased prior to the date of editing. If you do not wish buyers to receive an update you may upload the update as a separate file for selling.

1.5 Seller protection/ DRM

Flipsnack protects all digital publications sold through our platform from being passed around, copied, duplicated or viewed by people who didn’t pay for them. Every buyer must sign up for a Flipsnack account before they can purchase an issue, and they can only purchase viewing permission.

1.6 Selling prices

You have sole and complete discretion to set the retail customer price at which your digital publications are sold through Flipsnack’s Digital Sales program. You have the right to change the price of your publications at any time. You agree that Flipsnack shall have no responsibility for billing your customers. We shall have no liability to you or your buyers for billing errors or failure to bill for any publications sold through our platform.

1.7 Fees and taxes

Sales made through Flipsnack’s digital sales program will incur a payment processing fee applied by the third-party billing provider. If the customer is located in a jurisdiction for which sales tax, value-added tax or other tax is required to be applied on such purchase according to the law, you are responsible for adding the appropriate amount of tax to the price that you set for the paid purchase. You are also responsible for all other taxes, including taxes on your net income.

1.8 Currencies

You may choose to set up the price for your publications from the predefined currencies listed in the Service. However, buyers can pay using other currencies accepted by our payment’s processor Stripe. The exact price the buyer will pay is calculated at the exchange rate Stripe uses at that particular time.

1.9 Billing and payments

Flipsnack uses a 3rd party payment processor and billing provider (also called Stripe or Payment processor) to handle the payment flow. For this purpose, you will be required to also create a Stripe account and connect it to the Flipsnack Payment processor account, in order to send and receive money. You must authorize Flipsnack to charge customers fees for the digital goods they purchase from you, on your behalf. The billing information of your customer will be stored on your Stripe account and on ours as well. However, no confidential card information will be made available to Flipsnack or to you.

Each buying transaction happens in 2 steps:

(1) The buyer makes a purchase on Flipsnack through our account on the payment processor

(2) Stripe processes the order and sends appropriate amounts to your seller account, after deducting its own fee for the transaction.

1.10 Refunds

You are responsible for handling all the refund, exchanges and similar requests initiated by your customers. You shall determine the appropriate resolution for each request. You shall not receive any proceeds for orders for which refunds are issued.

1.11 Magazine subscriptions

It is your responsibility as a magazine seller to provide all the pre-paid issues from a pre-paid subscription, in a timely manner, as described in your subscription offer.

Payment processing services for sellers on Flipsnack are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a seller on Flipsnack, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Flipsnack enabling payment processing services through Stripe, you agree to provide Flipsnack accurate and complete information about you and your business, and you authorize Flipsnack to share it and transaction information related to your use of the payment processing services provided by Stripe.

If you are a customer of the Digital Sales program (i.e., a reader who purchases access to a third-party publisher’s publication via Flipsnack), you agree

(a) to comply with the publisher’s terms regarding access to and use of such publication;

(b) to not make any claim against Flipsnack or hold Flipsnack liable in any way for your access and use of, or inability to access and use, such publication.

You are responsible for addressing all of your complaints, refund requests, and other similar requests to your seller. The only complaints we will take into consideration are potential fraudulent transactions or copyright infringement. All else must be resolved between you and the seller. We will not entertain matters where you (the buyer) are just disappointed with your purchase.