INAUGURAL SESSION DIRECTOR’S MESSAGE Dr. Vandana Sawnaney Director, SIOM With great pride team SIOM welcomes you for the Converge Season this year. Converge is a congregation of Operations enthusiasts: consisting of practitioners & leaners. It also unifies the practices & preaching. The thirst for learning Operations management at SIOM is never satiated. Hence through events like Converge we wish to engage into change oriented learning through constructive dialogue on curiosities emerging from young minds. This knowledge sharing by Operations professionals on how they succeeded and how they handled failures will help develop realistic understanding for SIOM students. I am thankful to Mr. Rajan Shringarpure, Mr.Umesh Bawiskar, Mr.Rajat Sharma, Mr. Kiran Varri , Mr. Milind Rajwade and Mr. Pravin Chaudhary for contributing in this forum. The topics have been selected with good thought. I also am confident that SIOM students will be an involved and curios audience to interact with.