Email- Email would be used to communicate with other employees and customers. Email is used by going to a site like Gmail or yahoo. You type as much as you want into the message and send it to anywhere from 1 to multiple people at a time Email is used daily in all offices, to communicate with each other. Most email sites are free, like Gmail, yahoo, msn Advantages 1. Don’t have to move from your desk to ask someone something. 2. Easy to use. 3, FREE Disadvantages 1. Sometimes emails don’t send or take forever to send. 2. Some people don’t always check their emails! 3. You can forget your username and password Positive points 1. Customers can email their questions instead of coming into the store. 2. Can get your questions answered more quickly 3. Easy to use Negative points. 1. Can send the email to the wrong person. 2. Don’t know who to ask about what. 3. Emotionless can’t tell how the person is saying something. Important things to remember. 1. Make sure you’re sending the email to the right person. 2. Check your spelling and grammar... 3. Make sure you spell the person’s name right!