Published on October 17, 2015
For more course tutorials visit www.uophelp.com CheckPoint: Different Kinds of Messages COM 140 Contemporary Business Communication Course Syllabus Page 14 Although all business communication shares some common characteristics, differences exist among different kinds of messages. Because writers do not have a second opportunity to create a first impression, planning what to say and how to say it is an essential first step in successful business communication. Resources: Appendix A, Writing Different Kinds of Messages, the River View Plaza Digital Story printed transcript, and Model Documents Gallery Due Date: Day 5 [Individual] forum Review the Week Three reading Writing Different Kinds of Messages to determine the most appropriate type of communication for different types of messages. Write one or two paragraphs in which you address the following points regarding your final project: What kinds of unwanted reactions might you encounter when trying to convince the business committee to accept your proposal for a new service? What steps can you take to ensure you convey the purpose of your message to the audience? Review appropriate and inappropriate email samples in the Model Documents Gallery at http://www.bedfordstmartins.com/modeldocs/business.htm Draft an informative email to one person on the committee and a positive email to another person on the committee. In the emails, explain the purpose of your presentation. Explain how these two emails differ. Post the CheckPoint as an attachment.