Interactive internal documents changed the game for Keywords Studios US Human Resources

Location: Bothell, WA

Team size: 750

Founded: 1998

Website: https://www.keywordsstudios.com/ 

Alisha VanTiem
keywords studios logo

When researching new HR communication solutions, Flipsnack caught the eye due to its features, customization abilities, product support and value.

Alisha VanTiem
Sr. Benefits Administrator

See how their employees are spending more than 10 minutes reading a publication

Keywords Studios US Human Resources chose Flipsnack to help drive their internal communications deliverables. Within a year, they successfully managed to create engaging and secured publications that brought over 4,500 views and 10,000 impressions. This was supported by the introduction of interactive cloud-based flipbooks. Find out more about their story below.

About

Keywords Studios is an international technical and creative services provider to the global video games industry and beyond.

The challenge

Alisha VanTiem, Benefits Administrator at Keyword Studios US Human Resources, acknowledges that their US-based HR team has long since relied on creating and circulating internal communications in the form of PDFs and PowerPoint presentations. To help increase engagement with the material, Alisha began to look at the available options. That’s when Flipsnack appeared on the radar.

The solution

Keywords Studios US Human Resources chose Flipsnack to support their internal communication solutions for various reasons namely its security options, web-based sharing platform, and interactive elements. In the beginning, only the local HR teams in the US used Flipsnack. However, after being convinced of its benefits, Keywords decided to roll the product out to global partners. Let’s dig deeper and see how Flipsnack helped them achieve their goals.

The ability to add video, audio, and pop-ups has provided the HR team with a new and interesting way to share information with our employees.

Alisha VanTiem
Sr. Benefits Administrator

Engaging content

With Flipsnack’s internal communication tool, Keywords Studios US Human Resources were able to produce much more interactive content. HR started to include elements such as links, videos, audios, and popups in their publications.

A more secure web-based platform

As well as interactivity, Keywords Studios US Human Resources needed a web-based platform to help offer a more streamlined, secured, and visually appealing communication platform. Flipsnack also made it possible for them to restrict access to private internal documents and share exclusively through an easy password-protected solution.


Flipsnack has been a great tool for our HR Team’s communication needs. Their range of wonderful security options for our documents was the #1 selling point!

Alisha VanTiem
Sr. Benefits Administrator

A smoother sharing process

Another major advantage that our solution provided for Keywords was the ability to seamlessly edit internal publications, keep them up-to-date, and insert links directly within the email's body. As a result, the entire sharing process was more efficient.

The one general strategy that has shifted the HR team’s communications is the elimination of bulky email attachments, instead including links to our flipbooks within the body of the email.

Alisha VanTiem
Sr. Benefits Administrator

Results

Within a year of using Flipsnack, Keywords Studios US Human Resources has successfully streamlined and strengthened their internal communication strategy both locally and globally. Here are some of the outstanding statistics:

  • The internal documents had around 4500 visits
  • Employees had over 10000 impressions
  • A new and fresh way to share internal communication documents
  • Ability to send secure corporate publications

Conclusion

Keywords Studios US Human Resources finds great value in the use of Flipsnack as it is a vital tool for their communication needs. In the future, they would like to extend their relationship with Flipsnack and utilize further the data and analytic capabilities it offers.

When researching new HR communication solutions, Flipsnack caught the eye due to its features, customization abilities, product support and value.

Alisha VanTiem
Sr. Benefits Administrator

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