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FOR CORPORATE BRAND, MARKETING AND LEGAL TEAMS

Accessible guest documents, at every property

Every guest should be able to read what you hand them, and that is no longer optional. More than 3,000 federal ADA web accessibility lawsuits were filed in the US in 2025, and hospitality is one of the most targeted industries.

  • A WCAG 2.1 AA player, with a published VPAT
  • Keyboard navigation and screen reader support, built in
  • Page titles and descriptions set once, in the master template
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A hotel guest guide open in the Flipsnack player with the Accessibility panel beside it, showing the current page's text with controls to resize it and move through the flipbook

Trusted by leading hotel groups and hospitality brands

JW Marriott JLL MSC Marriott KLM Lux Resorts
THE PDF PROBLEM

Nobody is going to tag those PDFs by hand

A PDF only works with a screen reader if someone tags it: every heading marked, the reading order set, a table structured, alt text written for every image. That is specialist work, it takes hours per document, and it has to be redone the moment a price or a photo changes. Now multiply it by every menu, guide and brochure at every property in the portfolio.

So it doesn't get done. The files go out untagged, and the guest using a screen reader hears nothing useful.

A property menu PDF shown untagged, with no heading structure, reading order or image descriptions for a screen reader
SEE IT LIVE

What an accessible document actually looks like

Open the accessibility icon in the top left, or press Tab then Enter. The panel reads out the page in front of you.

THE STANDARDS

What you're actually measured against

WCAG 2.1 Level AA

The benchmark almost every other rule points back to. Flipsnack's flipbook player is built to it.

ADA Title III

Covers public accommodations, hotels included. Our player is ADA compliant.

Section 508

Applies when you host government and federal agency business. Our player is compliant.

EN 301 549 and the EAA

The European standard and the European Accessibility Act. Relevant to every brand operating in the EU.

Flipsnack publishes a Voluntary Product Accessibility Template, so your legal and procurement teams can check the conformance claims themselves. The full Flipsnack accessibility statement sets out what the player conforms to.

THE PLAYER

Built for screen readers, once your text is in

The player is the part every reader touches, and it's one of the few genuinely accessible flipbook players on the market. It reads out the page text you put in, which is the step the next section covers. See the full accessibility feature set.

Keyboard navigation

Readers move through pages and interactive elements without a mouse. Logical tab order, visible focus.

Screen reader labels

Every button and interactive element carries a clear label. Works with the reader's own software: VoiceOver, NVDA, JAWS or TalkBack.

Accessibility panel

Readers open it from the icon in the player, or with Tab then Enter. It shows the current page's text, with controls to resize it and move through the flipbook.

Accessible PDF download

Upload an accessible PDF version to the flipbook and readers who'd rather have the file can download it from the player.

THE CONTENT

Set the accessibility once, in the template

1

Turn accessibility on

In the template, open Customize, then Add-ons, then Accessibility. The accessibility icon appears in the player for every document built from it.

2

Bring the page text in

Extract the text already on each page, or have Flipsnack's AI draft a summary per page. Either way, nobody starts at a blank field.

3

Write the titles and alt text

Corporate writes the page titles, descriptions and image alt text for every fixed section. Properties only describe the images they upload themselves.

4

Review, then publish

A person checks the text and edits anything inaccurate before saving. AI drafts, your team approves, and the template carries it to every property.

UPDATES

Fix it once, fix it everywhere

Find a problem in a section every property publishes, and you correct it in the master and push. Nobody re-exports a PDF. Nobody re-sends a link. The version a guest already has updates itself.

Before you can fix anything, though, you need to see it. Corporate views every property's live documents from one place.

A master template pushing a corrected page description out to several property documents at once
OVERSIGHT

One standard, applied everywhere

Accessibility set at corporate level, inherited by every property workspace, visible from one account.

We chose Flipsnack for its user ability, internally and externally. My team loves how easy it is to upload our assets and create custom links allowing us to distribute with our guests efficiently.
Vanessa Viadero, Director of Marketing at JW Marriott

Vanessa Viadero

Director of Marketing, JW Marriott

BOOK A CALL

See one of your documents made accessible, free

Book a call and bring a menu, guide or brochure a property publishes today. We'll run it through a screen reader with you, then rebuild it as an accessible flipbook.

  • A screen reader walkthrough of a document you publish right now
  • The same document rebuilt, accessible, with the descriptions written in
  • A rollout plan your legal team can review
GET STARTED

Make every property's documents readable by everyone

CONTACT SALES

Book a call with our hospitality team

Pick a time that suits you. We'll show you how hotel groups run every property's menus, guides, and brochures from one hub.

  • A walkthrough built around your properties and brands
  • How to lock your brand while property teams edit content
  • Answers on rollout, accessibility, and security